Please remember that your appointment time is reserved for you and no one else. If you don’t arrive, everyone misses out: you, another client who could have takent that spot and the sugarist/therapist. Nothing sweet about that!
For clients who do not allow 24-hours notice, our policy is to charge the following fees:
No show/No call – Full cost of scheduled service(s)
Call within 24-hours of appointment time- Half cost of scheduled service(s)
We certainly understand that things happen, but everyone will be happier when you call and reschedule in advance.