Terms and Policies

24-Hour Cancellation Policy

Please remember that your appointment time is reserved for you and no one else. If you don’t arrive, everyone misses out: you, another client who could have taken that spot and the sugarist/therapist. Nothing sweet about that! For clients who do not allow 24-hours notice, our policy is to charge the following fees:

  • No show / No call – Full cost of scheduled service(s)
  • Call within 24-hours of appointment time – Half cost of scheduled service(s)

We certainly understand that things happen, but everyone will be happier when you call and reschedule in advance.

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